At 8 o'clock in the morning on the 11th of this month, the netizen "Gentle de Hu Yidao" raised an angry question on Sina Weibo.
In the funeral home, the ashes are sold by package? This incident immediately caused an uproar on the Internet.
Angry netizens can't wait to condemn it, and some netizens ask Gentle de Hu Yidao to provide more details.
However, what is the truth?
The reporter conducted an investigation on this yesterday.
Funeral home: Let family members buy desiccant, not ashes.
Yesterday morning, the reporter tried many times to contact "Gentle de Hu Yidao" through Weibo, but he never responded.
The reporter then found the other side of the incident, Ningbo funeral home.
A staff member of the funeral home felt incredible when he heard this.
He said that he has worked in the city funeral home for more than 20 years and has never heard of letting his family spend money to buy the ashes of his deceased family. "No one has the courage to do such a wicked thing."
He suspects that what "gentle de Hu Yidao" refers to should be ashes desiccant purchased voluntarily by family members, not ashes.
The reporter found Jing Wong, deputy director of the funeral home.
Jing Wong said that she had looked for the service personnel involved and investigated the cause and effect of this matter.
At 8 o'clock yesterday morning, after the cremation of the grandfather's body, the service staff went over and asked, "Do you want to put the ashes protectant (that is," desiccant ")? 50 yuan a pack, 4 packs or 6 packs? "
The client did not refuse and asked for 6 packs.
At the time of checkout, six packs of ashes protectant came to 300 yuan. In addition, there are three charging items: a black rosewood urn, 1760 yuan; A master of ceremonies was invited at the farewell ceremony of the body, and 280 yuan was spent; In order to facilitate the rest of the families who came to mourn, we rented a lounge and spent 100 yuan.
Finally, the receipt issued to them by the service staff also specifically stated "300 yuan, the ashes protector".
In fact, you can choose whether to buy or not, but your family members say they are forced to buy.
According to the Opinions on Implementing Huimin Funeral Policy implemented in Ningbo on January 1 this year, the ashes desiccant should be a "optional service item", and it should be voluntarily chosen by family members.
Did the service staff at the funeral home explain whether they were selling ashes or ashes protectant? Are family members allowed to choose voluntarily?
At 11 o'clock noon yesterday, "Gentle de Hu Yidao" sent another Weibo: "When she came up, she asked me if I wanted four or six bags, but she didn't tell me what it was. I thought it was ashes, of course, the more the better. Don't give me the right to choose whether I want it or not, only the right to choose a few packages. "
Jing Wong said that at that time, the service staff said it was an "ashes protection agent", but "to be honest, she doesn't remember whether she made it clear that she bought it voluntarily."
Jing Wong said, this is their usual selective question and answer, just let the family choose between several packages, rather than choose between want and don't. If family members say yes, they generally don't say anything voluntary.
Is a pack of desiccant too expensive in 50 yuan? Funeral home: including service charge.
In fact, some people on the Internet have long suspected that the two sides are talking about desiccant.
However, many netizens are still dissatisfied with the price of a package of desiccant in 50 yuan.
Is the city funeral home selling too expensive?
In this regard, the city funeral home said that the desiccant on the market is really only a few yuan or a dozen yuan, but the funeral home sells a pack of 50 yuan, which actually includes a service charge, such as putting the desiccant into the urn. This price is voluntary by the buyer and the seller. If it is expensive, the customer may not buy it.
At 11 o'clock noon yesterday, Ningbo Civil Affairs Bureau also passed the official Weibo @ Gentle de Hu Yidao:
What you have reflected is the ashes desiccant, which is a voluntary charge. If you are forced or cheated in the consumption process, we will investigate and deal with it. If the situation is true, we will deal with it seriously and give timely feedback. For the convenience of understanding the situation, please provide your contact number. Thank you.